VDI Support Analyst

Temp to Perm

Titan Professional Resources

VDI Support Analyst Oklahoma City, OK

We are seeking a VDI Support Analyst to upkeep the Virtual Desktop Infrastructure, work tickets through the system, and will provide training for new VDI users. This position offers a hybrid work model option after training is complete!

VDI Support Analyst Responsibilities:

  • Responsible for defining and analyzing current system problems.
  • Creates solutions to resolve all issues and ensures long-term effectiveness
  • Reviews current IT systems, including hardware, software, and network features
  • Plans new systems that address any issues with the current systems
  • Prepares cost-benefit analysis reports for all proposed upgrades
  • Collaborates with the IT team to implement a plan
  • Creates training processes and documentation to teach others how to use new systems
  • Conducts reviews of the system and generates reports on efficiencies and improvement areas.

VDI Support Analyst Qualifications:

  • Bachelor’s Degree & 12 months experience as a Systems Analyst or in a similar position
  • Will accept 48 months related experience in lieu of the Bachelor’s degree for a total of 60 months related experience
  • Working knowledge of virtual desktop infrastructure (VDI) products and procedures
  • Ability to work in stressful situations and tight deadlines
  • Ability to critically think

Tagged as: VDI Support Analyst