Titan Professional Resources is seeking a Business Process Analyst (BPA) to join one of our clients here in OKC! This position will support strategic initiatives by analyzing business processes, identifying areas for improvement, tracking performance, and working with stakeholders across the organization. The ideal candidate will have strong analytical and communication skills, experience with process improvement or project management, and the ability to manage multiple priorities while working with both technical and non-technical teams.
Responsibilities
- Analyze current business processes and standard operating procedures to identify areas for improvement.
- Conduct gap analysis and root cause analysis and provide recommendations for improving processes and operations.
- Support the planning, coordination, implementation, and completion of finance-related strategic initiatives.
- Develop and maintain project plans, timelines, milestones, action items, and other project documentation.
- Work with initiative leads, leadership, and stakeholders to keep projects aligned with goals, timelines, and deliverables.
- Identify risks, issues, and potential roadblocks and help coordinate solutions.
- Evaluate proposed process changes and conduct feasibility and risk assessments.
- Develop strategies and recommendations to improve processes and overall efficiency.
- Create and maintain performance dashboards and reports to track KPIs, milestones, risks, and project progress.
- Support change management efforts, including stakeholder communication, engagement, and adoption.
- Develop and maintain process documentation, SOPs, reports, and other materials.
- Lead and facilitate meetings, workshops, and workgroups as needed.
- Communicate findings, recommendations, risks, and project updates clearly to leadership and stakeholders.
- Ensure assigned projects and deliverables follow applicable requirements and guidelines.
Qualifications
- Experience in business analysis, process improvement, project management, performance management, or a related field.
- Knowledge of business process improvement methodologies such as Lean Six Sigma, Agile, or similar approaches.
- Strong analytical and problem-solving skills with the ability to evaluate complex information and develop practical solutions.
- Experience creating and using performance measures, dashboards, reports, or other tools to track progress.
- Strong proficiency with Microsoft Office, including Excel, Word, PowerPoint, and Teams.
- Experience with Power BI or similar reporting tools is a plus.
- Excellent written and verbal communication skills.
- Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines.
- Comfortable leading meetings, facilitating group discussions, and working with stakeholders at different levels.
- Strong attention to detail and ability to produce accurate, high-quality work.