Titan Professional Resources is looking for a Customer Support Administrator to join a great company in the OKC area! This position is perfect for someone who has customer service experience, detail-oriented, and works well on a team! In this role you will be responsible for administering supplies to customers, identifying order issues, and providing excellent customer service. Apply today!!
Customer Support Administrator Responsibilities:
- Review orders before they go out for delivery
- Create reports to monitor accounts and ensure they are receiving the correct orders
- Assist the management team with supply orders
- Create ticket orders for customers
- Identify and resolve issues in supply ordering
- Monitor functionality
- Audit supply orders
- Ensure achievement of short-term and long-term objectives
- Coordinate with warehouse to retrieve supplies from client locations
- Handle inbound/outbound calls
Customer Support Administrator Requirements:
- Excellent attention to detail
- Ability to work on a team
- Ability to multitask and handle high volumes of work
- Customer service skills
- Ability to troubleshoot problems and find a solution
- Ability to think critically and research problems