Titan Professional Resources is looking for a Senior Systems Administrator to join a growing team here in the OKC area. This position is direct hire offering excellent benefits & pay opportunities. If this is something that interests you, apply with us today!
Senior Systems Administrator Key Responsibilities
- Deliver expert-level support for desktops, laptops, printers, and mobile devices.
- Act as the first point of contact for technical support requests, ensuring timely and effective resolution.
- Perform root cause analysis to identify recurring issues and implement long-term solutions.
- Install, configure, and maintain desktop hardware, software, and Windows operating systems.
- Administer Microsoft 365 applications and ensure systems are up-to-date and secure.
- Maintain accurate documentation of support activities, system changes, and asset inventory.
- Communicate professionally with users to provide updates, guidance, and training on technology best practices.
- Mentor junior technicians and contribute to team knowledge sharing and skill development.
- Collaborate with internal teams on technology deployments, upgrades, and special projects.
Senior Systems Administrator Qualifications
- High school diploma or equivalent required.
- Minimum of 3 years of experience in desktop support or IT service delivery.
- Strong troubleshooting skills in Windows desktop environments.
- Proficiency with Microsoft 365, Active Directory, and remote support tools.
- Excellent communication skills, both verbal and written.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Strong customer service orientation with a proactive and solution-focused mindset.