Titan Professional Resources is seeking a Supervisor of Card AR & Reconciliation to join one of our clients here in OKC! This position will lead card accounts receivable and reconciliation processes across multiple business lines while overseeing the accurate and timely processing of various payment types. The ideal candidate will have strong reconciliation and financial analysis experience, along with the ability to lead a team and drive process improvements.
Responsibilities:
- Lead, mentor, and develop the Card AR and Reconciliation teams while establishing goals, monitoring performance, and providing ongoing feedback and training.
- Establish and maintain relationships with payment processors, technology providers, and brands.
- Serve as a primary point of contact for reconciliation validation and adjustment inquiries affecting Love’s receivable position.
- Oversee the processing, posting, and reconciliation of card payment transactions, including credit cards, fleet cards, checks, refunds, chargebacks, and adjustments.
- Manage card AR reporting and reconciliation processes while partnering with Accounting and Finance to ensure accurate month-end and year-end balances.
- Oversee transactional card reconciliation across all business lines, including Retail, QSR, Hospitality, RV, Maintenance, and Alternative Energy.
- Reconcile consumer credit/debit cards, prepaid cards, fleet cards, fleet checks, cardless payments, and mobile transactions.
- Conduct periodic reviews to ensure coding, adjustments, and process changes are accurate and properly incorporated into reconciliation procedures.
- Oversee the tracking, recording, and reconciliation of merchandising rebates to ensure accurate financial reporting and timely collection.
- Partner with merchandising teams to resolve discrepancies and ensure compliance with vendor agreements.
- Identify and implement opportunities to improve card AR, reconciliation, and rebate accounting processes.
- Collaborate with IT teams to improve system functionality and support automation initiatives.
- Analyze metrics and trends to identify opportunities for process and team improvement.
- Generate reports and create data extracts supporting collections, recoveries, adjustments, and other downstream processes.
- Track KPIs across all functional areas and provide data-driven recommendations.
- Maintain organized documentation to support compliance, audits, and performance reviews.
- Perform other duties and responsibilities as assigned.
Requirements & Qualifications:
- Bachelor’s degree in Accounting, Finance, Analytics, or a related field required.
- Minimum of 5 years of related experience.
- Experience with reconciliation processes required.
- Strong knowledge of Microsoft Office.
- In-depth knowledge of consumer card acceptance, processing, and settlement.
- Ability to analyze large volumes of complex financial transactions.
- Strong analytical, problem-solving, and organizational skills.
- Excellent verbal and written communication skills.
- Previous supervisory or team leadership experience preferred.
- Experience in the consumer card processing industry preferred.
- CPA preferred.
- Ability to work effectively with cross-functional teams and manage multiple priorities.
- Experience with process improvement, automation initiatives, and data analysis preferred.
Physical Requirements:
- Requires prolonged sitting, with some bending and stooping.
- Occasional lifting of up to 25 pounds.
- Manual dexterity sufficient to operate a computer keyboard and calculator.
- Requires normal range of hearing and vision.