We are seeking a highly organized and detail-oriented Talent Operations Manager to oversee recruiting operations and support the hiring process from beginning to end. This role is ideal for someone who enjoys building efficient processes, managing recruiting systems, and partnering with hiring managers to create an exceptional candidate experience.
While recruiting is part of the position, the primary focus is on recruiting operations, including applicant tracking system (ATS) administration, interview coordination, agency management, onboarding logistics, and process improvement. This is an excellent opportunity for someone who enjoys creating structure and helping scale recruiting efforts.
Key Responsibilities
- Administer and maintain the Applicant Tracking System (ATS), ensuring data accuracy, consistency, and completeness.
- Manage candidate pipelines across multiple open positions and provide hiring visibility to stakeholders.
- Maintain standardized recruiting workflows, templates, and documentation.
- Generate recruiting reports and analytics to support hiring decisions and process improvements.
- Review inbound resumes from internal and external sources and route qualified candidates appropriately.
- Conduct initial candidate assessments as needed.
- Ensure hiring criteria are applied consistently across all positions.
- Serve as the primary point of contact for candidate communications throughout the hiring process.
- Coordinate offer preparation, offer delivery, and pre-employment communications.
- Manage new hire equipment ordering and onboarding logistics.
- Partner with Human Resources to ensure a seamless onboarding experience.
- Coordinate background checks and other pre-employment requirements.
- Schedule interviews with candidates, hiring managers, and interview teams.
- Ensure interviewers receive schedules, interview materials, and evaluation criteria.
- Monitor recruiting timelines and interview process adherence.
- Manage relationships with external recruiting agencies, including communication, feedback, and performance tracking.
- Ensure recruiting partners remain aligned with hiring standards and expectations.
- Support processes that verify candidate identity, qualifications, and required documentation.
- Maintain compliance with hiring policies and recruiting procedures.
- Collaborate with internal stakeholders to continuously improve recruiting operations and hiring processes.
Qualifications
- 4–7 years of experience in recruiting operations, talent coordination, or a similar recruiting support role.
- Hands-on experience administering an Applicant Tracking System (ATS).
- Strong organizational, time management, and project management skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Excellent written and verbal communication skills.
- High attention to detail with a commitment to maintaining accurate documentation.
- Experience working in professional services or technology environments is preferred.
- Experience managing relationships with external recruiting agencies.
- Familiarity with onboarding processes and pre-employment compliance requirements.
- Proven ability to identify opportunities for process improvement and implement operational efficiencies.